Please note, these apply to all Events Planning, DJ, Photo Booths, Instagram Printer Station, Photography and Videography Services

The following text represents the general terms and conditions of Dash Events.

  • Booking Invoice, An agreement issued to all Clients at the time of booking any of our Packages and Services.
  • Dash Events, in consideration of the total amount specified, will provide the services on the date of function, at the agreed location for the agreed performance times, as stated on the Booking invoice Form.
  • The services consist of music selection from the Company’s music library and providing suitable equipment to play the selected music.
  • The Company will make every effort to play all requests, subject to such music is available on the date and suitability for the function and venue.
  • The Company will take reasonable steps to obtain songs not contained in the music library. If in the unlikely event the Company is unable to obtain a particular track, Dash Events Dj’s will inform the customer as soon as possible.
  • The selection of equipment to be used at the event is left to the discretion of the Company and is based on the size and conditions of the event location.

Definitions

  • Function = Event, Party, Wedding Reception, Club/Corporate/Commercial event, any organized entertainment.
  • TEAM = Us, We, Company, Dash Events
  • Client = You, Hirer, Function Coordinator, Event manager, Club management, Customer.

Initial Payment, Fees and Cancellation Charges

An initial deposit payment of 25% of your total booking fee is required to secure your booking. This can be paid with Visa or Master card over the phone, or your event date can be reserved for 5 days over the phone until we receive payment via bank transfer. The deposit you pay to secure your event is non-refundable 30 days leading up the event, and reflects the work we put into events prior to attending, and the bookings we will have missed be securing your date for you.

All cancellations must be made by contacting us. Once your event has been cancelled, your event date will immediately be available for other people to book. 

  • Cancellation 30 days or more before the event - refund of the full amount of the initial payment and/or other monies paid excluding transaction fees*.
  • Cancellation between 30 - 14 days of the event - refund of any monies paid, excluding the 25% deposit and transaction fees*.
  • Cancellation within 14 days of the event - No refund is issued. Any invoice balance is due upon cancellation.  At this point, it is usually too late for us to get another booking, and so we have lost out.

Full Payment

Full payment is required at least 14 days before your event. An invoice will be generated and e-mailed to you for the final amount.

Venue, Access and Location

It is your responsibility to ensure you have provided the venues contact information, address, name, and postcode for our attendants to find you. We also require that the venue allows reasonable access for loading, and suitable parking once the booth and equipment has been unloaded. If parking for loading is restricted you will be liable for any fines that occur as a result and or time used seeking a suitable location. We cannot be held responsible for any errors or delays resulting from incorrect or missing address details.

Events beyond our Control

Dash Events cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to the refunding all of monies paid.

Set-up of Services

We will arrive to set up approximately 60 minutes before the hire period is due to commence. If you require the booth to be set up earlier an idle time charge applies.

It is your responsibility to ensure that the venue has agreed for us to be in attendance at their venue and at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket within 2 metres of where the services are to be. If there is insufficient space for us to set up you will still be charged the full hire amount.

It is your responsibility to inform us of any circumstances that may make setting up take longer, these may include but are not exhaustive to;  going upstairs, a long distance from unloading area to set-up area, restricted access. If we are not aware of these and the set-up takes longer than normal your hire period may be intruded into.

Hire Period

The hire period will be for a set period, typically three hours, but as specified in the booking form and as agreed by both parties before. In addition this will cover the 60 - 90 minute setup time and 30 minute pack down time. Use will commence at the agreed time and finish at the agreed time in the booking form unless due to technical difficulties on our behalf, when we provide the service for the set period once rectified.

If your event simply starts late or runs late, our period of hire will still be for the agreed period and times unless we agree to provide additional hours as per our additions.

No Liability is accepted for:

  1. Loss of or damage to property belonging to or travelling with the members of any group. For example watches, jewellery, cameras or clothing.
  2. Personal injury or death of any participants however caused unless by proven negligence of Dash Events.
  3. Liability is only limited to money paid by the client only.

Termination of Hire

Dash Events will not tolerate any abuse or threatening behavior to our employees. If this occurs Dash Events retain the right to terminate the hire, with no refund payable for hire time that has been cut short. We are providing a service to you , our staff should be treated with the respect they deserve.

Dash Events also retain the right to terminate a hire if they feel that any equipment or property belonging to Dash Events is in danger of being damaged or has been damaged due to unruly behavior from you. We also reserve the right to refuse guests to participate in the activities if we feel they are too unruly.

In any instances where we feel there is a need to terminate the hire we will attempt to speak with you or the hosting venue first, if possible to try to resolve the matter before termination.

You will be fully responsible for any damages caused by you or any other attendees at the event to the booth or booth equipment howsoever caused, with the sole exclusion of Dash Events staff.

In the event of any damages caused by those present to property or equipment in use by Dash Events, you will be charged the full replacement cost and are liable to cost involved in termination of future events due to sourcing replacements.

Any damages must be reported to a member of Dash Events staff immediately.

Injuries

Photo Booth Hire Melbourne is not liable in any way for any injuries that may occur due to the actions of the Clients and/or any of the Clients guests. This may include but is not restricted to drunkenness or other forms of intoxication and misbehavior.

ASSIGNS/SUBSTITUTIONS

In the event of illness, Photo Booth Hire Melbourne reserves the right to substitute our services with one of our selected partners assigned to complete the booking.

Additional Charges

The Company, at its discretion, reserves the right to apply additional charges in certain circumstances. These charges will only apply if the conditions of the function differ from that stated in the original Booking Agreement. For example, if the Team incurs extra expenses in respect of parking fees etc.


This agreement is binding, by booking with Photo Booth Hire Melbourne you acknowledge that you have read and agreed to these Terms and Conditions. Once service has begun no amendments may be made. Photo Booth Hire Melbourne has the right to modify these terms and conditions without prior warning.